Privacy Policy

Last Updated: 09/08/2025

1. Introduction

Smoking Gun Creative Agency (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Contact Information:
Smoking Gun Creative Agency
2409 Main Street
Caddo Mills, TX 75135
Email: support@nosmokenofire.com

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us through:

  • Contact Forms: Name, email address, phone number, company name, and project details
  • Newsletter Subscriptions: Email address and name
  • Service Inquiries: Business information, project requirements, and communication preferences
  • Account Creation: Username, password, and profile information

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, click-through rates, referring/exit pages
  • Location Data: General geographic location based on IP address
  • Technical Data: Screen resolution, browser settings, and website performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our creative services
  • Communication: To respond to inquiries, provide customer support, and send service-related communications
  • Marketing: To send newsletters, promotional materials, and relevant business updates (with your consent)
  • Website Optimization: To analyze website performance, user behavior, and improve user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Business Operations: To conduct business analysis, project management, and administrative functions

4. Third-Party Services and Tracking Technologies

4.1 Google Analytics 4

We use Google Analytics 4 to analyze website traffic and user behavior. Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on our website. This data helps us understand how visitors interact with our site and improve our services.
Data Collected by Google Analytics:

  • Website usage patterns and navigation behavior
  • Demographic information (age range, interests) when available
  • Device and browser information
  • Traffic sources and referral data

Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4.2 Meta Pixel (Facebook Pixel)

We use Meta Pixel to measure the effectiveness of our advertising campaigns and to provide personalized content and advertisements on Facebook and Instagram.
Data Collected by Meta Pixel:

  • Website actions and conversions
  • Pages visited and time spent on pages
  • Device and browser information
  • User interactions with our website

Purpose: This information is used for:

  • Measuring advertising campaign effectiveness
  • Creating custom audiences for targeted advertising
  • Retargeting website visitors with relevant ads
  • Improving our advertising content and delivery

Opt-Out: You can control how Facebook uses your data for advertising by visiting Facebook Ad Preferences.

4.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Used to understand website performance and user behavior
  • Marketing Cookies: Used for advertising and retargeting purposes
  • Preference Cookies: Remember your settings and preferences

5. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

  • Web hosting and cloud storage providers
  • Email marketing platforms
  • Analytics and advertising services
  • Customer relationship management systems
  • Payment processing services

5.2 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

5.3 Legal Requirements

We may disclose your information when required by law, court order, or to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or security threats
  • Protect the safety of our users and the public

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors determining retention periods include:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Business and operational needs
  • Your relationship with our company

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Texas Residents (TDPSA)

Under the Texas Data Privacy and Security Act, Texas residents have the right to:

  • Access: Confirm whether we process your personal data and access that data
  • Correction: Correct inaccuracies in your personal data
  • Deletion: Request deletion of your personal data
  • Portability: Obtain a copy of your personal data in a portable format
  • Opt-Out: Opt out of targeted advertising, sale of personal data, or profiling
  • Appeal: Appeal our decisions regarding your rights requests

8.2 General Rights

All users may:

  • Update or correct their contact information
  • Unsubscribe from marketing communications
  • Request information about data collection and use
  • Disable cookies through browser settings

To Exercise Your Rights: Contact us at support@nosmokenofire.com with your request. We will respond within 45 days and may extend this period by an additional 45 days if necessary.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the “Last Updated” date
  • Sending email notifications for significant changes

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Smoking Gun Creative Agency
2409 Main Street
Caddo Mills, TX 75135
Email: support@nosmokenofire.com

13. Definitions

Personal Data/Information: Any information that relates to an identified or identifiable individual, including but not limited to name, email address, phone number, IP address, and online identifiers.
Processing: Any operation performed on personal data, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, erasure, or destruction.
Controller: The entity that determines the purposes and means of processing personal data.
Sensitive Data: Personal data revealing racial or ethnic origin, religious beliefs, mental or physical health diagnosis, sexual orientation, citizenship status, genetic or biometric data, personal data from known children, or precise geolocation data.